1. Who we are
Verlief op Kreatief ("we", "us") is a South African gifting and branding business operating from Kraaifontein, Western Cape. You can reach us at peatrievdw@gmail.com or 067 481 8344.
2. What we collect
We collect the personal information you give us when you create an account, place an order, request a quote, sign up as a reseller, contact us, or subscribe to our newsletter — including your name, email, phone, delivery address, and order history. We never store full card numbers; payment data is handled by our payment processors.
3. How we use your information
- To fulfil your orders and provide customer support.
- To send you transactional emails (order confirmations, tracking).
- To send marketing emails — only if you've opted in, and you can unsubscribe at any time.
- To improve our products and website.
- To comply with South African law and prevent fraud.
4. Who we share with
We only share your information with service providers we need to run the business — the courier (The Courier Guy), our payment processor, our email-sending provider, and Lovable Cloud (which hosts our data). We never sell your data.
5. Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information. Email us at peatrievdw@gmail.com.
6. Cookies
See our Cookie Policy.
7. Security
We use industry-standard encryption (TLS) and Lovable Cloud's managed infrastructure with row-level security. No system is perfectly secure, but we take reasonable steps.
8. Changes
We may update this policy. The "last updated" date above tells you when.