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MARKETPLACE

How It Works

The full 6-phase journey from applying to becoming a VOK Verified Seller. Every seller goes through the same quality process — that's what makes the marketplace trusted.

1
PHASE 1

Seller Application

  • • Business / personal details
  • • ID verification
  • • Banking details
  • • Contact information
  • • Social media & website (if applicable)
  • • Business description
  • • Product categories
  • • Acceptance of Terms & Conditions
  • • Acceptance of Marketplace Standards
2
PHASE 2

Product Review

  • • Submit sample product(s)
  • • Quality inspection
  • • Packaging inspection
  • • Product photography review
  • • Listing description review
  • • Approval or improvement feedback
3
PHASE 3

Store Setup

  • • Create seller profile
  • • Upload logo and banner
  • • Business "About Us"
  • • Shipping information
  • • Return policy
  • • Payment details
  • • Link social media accounts
4
PHASE 4

Product Approval

  • • Upload products
  • • Review by VOK
  • • Check pricing
  • • Check photos
  • • Check descriptions
  • • Publish products
5
PHASE 5

Launch

  • • "Welcome to VOK Marketplace" announcement
  • • Featured as a new seller
  • • Marketing toolkit provided
  • • Tips for getting the first sale
6
PHASE 6

Ongoing Standards

  • • Monthly performance review
  • • Customer ratings
  • • Response time
  • • Dispatch performance
  • • Product quality checks
  • • "VOK Verified Seller" status
START YOUR APPLICATION →