VOK Marketplace How It Works Seller Standards Policy Manual Browse Apply

VOK MARKETPLACE

Become a Verified Marketplace Seller

We're committed to building a trusted marketplace filled with quality South African businesses and unique products. Please complete the application below and upload all required documentation.

1. Business Details

Business name *

Trading name (if different)

Contact person *

Mobile number *

Email address *

Website (optional)

Business address *

City *

Province *

Postal code

2. Social Media

Facebook Page

Instagram

TikTok

WhatsApp business number

3. Business Information

Business type *

Registration number (if applicable)

VAT number (optional)

When did you start your business? *

Number of employees

Tell us about your business *

What makes your products unique?

Why would you like to join the VOK Marketplace? *

4. Products

Which product categories would you like to sell? *

Describe the products you would like to sell *

Approximately how many products are ready to list?

Average selling price (R)

Are your products personalised?

Yes No Some Products

Are your products handmade or manufactured?

Handmade Manufactured Both

5. Product & Packaging Photos

Upload product photos (3–10, high quality) *

0 selected

Upload packaging photos (optional — gift, shipping, branded, thank-you cards)

0 selected

Do you offer branded packaging?

Yes No Planning To

6. Business Verification

South African ID or Passport *

Business Registration Documents (if applicable)

Proof of Business Address (optional)

VAT Certificate (optional)

7. Banking Details

Account holder *

Bank *

Branch code *

Account number *

Account type *

Upload bank confirmation letter or cancelled cheque

8. Store Profile

Business logo *

Store banner (optional)

Business tagline

Store description

This information will appear on your Marketplace Seller Profile.

9. Shipping & Fulfilment

How do you ship your orders?

Average dispatch time

Do you offer local collection?

Yes No

10. Returns & Customer Service

Do you accept returns?

Yes No

Return policy

Warranty information (if applicable)

11. Marketing & Promotion

Would you like your business to be featured in:

12. VOK Reseller Programme

Every approved Marketplace Seller also has the opportunity to join the VOK Reseller Programme, giving you access to 150+ personalised VOK products you can sell alongside your own — creating additional income opportunities.

Would you like more information?

Yes No

13. Agreements

I confirm that all information provided is true and correct.I confirm that the products I sell comply with all South African laws and regulations.I confirm that I own, manufacture, or have permission to sell the products submitted.I agree to the VOK Marketplace Terms & Conditions.I agree to the VOK Marketplace Standards.I agree to the Seller Code of Conduct.I agree to the Returns & Refund Policy.I understand that submitting an application does not guarantee approval.I understand that VOK reserves the right to approve or decline any application.I consent to VOK verifying my identity and business information where necessary.I consent to the processing of my personal information in accordance with POPIA.

Before you submit

✅ Business Details
✅ Business Description
✅ Product Categories
✅ Product Photos
✅ Packaging Photos (recommended)
✅ ID Verification
✅ Business Registration (if applicable)
✅ Banking Details
✅ Business Logo
✅ Marketplace Agreements

What happens next

Application Received — we'll confirm receipt.
Document Review — we verify your documents and business info.
Product Review — we assess your product range and quality.
Marketplace Standards Review — we ensure products meet VOK standards.
Approval Notification — if approved, you'll receive an email with next steps.
Complete your Seller Profile — set up your Marketplace profile and upload products.
Start Selling — customers can shop from your business.